Terms of Use

1. Website Purpose

The website provides information about LevelUP, planned and available training, educational resources, course updates, and ways to contact us. Course enrollment, learner accounts, payment, and course delivery may occur through LearnWorlds or another identified platform and may be subject to additional terms presented before enrollment or purchase.

2. Availability and Course Information

Course descriptions, features, prices, access periods, release windows, education-hour claims, completion requirements, and availability may change until enrollment opens.

LevelUP will make reasonable efforts to keep published information accurate. A planned feature, release window, or target date is not a guarantee.

The terms displayed on the applicable course page and during checkout will control the specific purchase, including price, payment, access, refund, cancellation, and completion terms.

3. No Exam or Career Guarantee

Training can support preparation, but individual outcomes depend on many factors outside LevelUP's control. LevelUP does not guarantee that you will pass a certification exam, earn a credential, meet an external eligibility requirement, obtain employment, receive a promotion, increase compensation, or achieve another professional outcome.

You are responsible for reviewing and meeting the current requirements of the applicable credentialing organization, including application, education, experience, scheduling, identification, testing, renewal, and fee requirements.

4. Independent Training Provider

LevelUP is an independent training provider. Unless expressly stated in writing, LevelUP is not affiliated with, sponsored by, approved by, or endorsed by any credentialing organization. Third-party names, certifications, standards, and trademarks belong to their respective owners and are used only to identify the relevant subject or credential.

5. Intellectual Property

The website and its original text, graphics, branding, course previews, questions, explanations, downloads, videos, and other materials are owned by or licensed to LevelUP and are protected by intellectual-property laws.

LevelUP grants you a limited, revocable, nonexclusive, nontransferable right to access the public website for personal, noncommercial use. Course materials may be subject to additional license and use restrictions presented before purchase or access.

Without prior written permission, you may not:

• Reproduce, republish, sell, license, distribute, or create derivative works from LevelUP content.
• Scrape, systematically download, or commercially exploit LevelUP content.
• Use LevelUP content to train, fine-tune, evaluate, or develop an artificial-intelligence or machine-learning system.

These restrictions do not apply where applicable law expressly permits the activity.

6. Acceptable Use

You agree not to:

• Use the website for unlawful, fraudulent, deceptive, abusive, or infringing activity.
• Attempt to bypass security, access nonpublic systems, introduce malicious code, or disrupt website operation.
• Use automated tools to scrape, harvest, copy, or create competing datasets or training products from the website.
• Impersonate another person or misrepresent your affiliation with LevelUP.
• Submit unlawful, threatening, defamatory, discriminatory, infringing, or intentionally harmful content.

7. Information You Submit

You are responsible for the accuracy and legality of information you submit. Do not send passwords, payment-card data, health information, confidential employer information, examination content, or other sensitive information through the public contact form.

You grant LevelUP permission to use submitted information as reasonably necessary to respond to your request, provide a requested service, protect the website, and comply with law. Marketing communications require separate consent as described in the Privacy Policy.

8. Third-Party Services and Links

The website may link to or integrate with third-party services, including email, video, social-media, payment, and course-delivery platforms. LevelUP does not control every third-party service and is not responsible for its separate content, availability, security, or privacy practices. Your use of a third-party service may be governed by that provider's terms.

9. Educational Information

Public articles, examples, previews, and other resources are provided for general educational purposes. They are not legal, financial, employment, cybersecurity, engineering, medical, or other regulated professional advice. You remain responsible for evaluating information in your own context and obtaining qualified advice when appropriate.

10. Disclaimer of Warranties

To the fullest extent permitted by law, the public website and its content are provided on an "as is" and "as available" basis.

LevelUP disclaims implied warranties, including merchantability, fitness for a particular purpose, title, and noninfringement.

We do not warrant that the website will always be available, error-free, secure, or complete.

11. Limitation of Liability

To the fullest extent permitted by law, LevelUP and its owners, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of or inability to use the public website.

This exclusion includes lost profits, data, business opportunities, or goodwill.

To the fullest extent permitted by law, LevelUP's total liability arising from the public website will not exceed the greater of the amount you paid LevelUP specifically for access to the public website during the previous twelve months or one hundred U.S. dollars.

Some jurisdictions do not permit certain exclusions or limits, so part of this section may not apply to you.

12. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless LevelUP and its owners, employees, and contractors from claims, losses, liabilities, and reasonable costs arising from your unlawful use of the website, your violation of these Terms, or content you submit that infringes another person's rights.

13. Suspension or Termination

We may restrict or terminate access to the website when reasonably necessary to protect LevelUP, users, systems, intellectual property, or legal rights. Provisions that by their nature should survive termination will remain in effect.

14. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles. Unless applicable law requires otherwise, legal proceedings relating to the public website must be brought in a state or federal court with jurisdiction in Georgia.

15. Changes to These Terms

We may update these Terms as the website and services change. Updated Terms will be posted with a revised effective date. Continued use of the website after an update means you accept the revised Terms.

16. General Provisions

If any provision is found unenforceable, the remaining provisions will continue in effect. A failure to enforce a provision is not a waiver. These Terms, together with the Privacy Policy and any applicable Course Enrollment Terms or checkout terms, constitute the relevant agreement concerning use of the public website.

17. Contact

Questions about these Terms may be sent to info@leveluptraining.ai.